+212 5244-41897 contact@palaisdonab.com

Our Riad Policies


How can I make a reservation on the website?

The reservation can be made by phone, email or through the services of online travel agencies.

only those who have received written confirmation or by email of their booking and have paid a deposit of 30% of the total amount of the stay will be taken into consideration.

The booking confirmation by Dar Donab, implies on the part of the Customer, the full acceptance of these terms and conditions which form an integral part of the accommodation contract.

When booking, you must provide Dar Donab with personal information including your email address. This information will only be used for booking and occasionally to send you information about our riad.


Payment is made in Euros or dirhams, in cash (no check) or by credit card (no extra charge), upon arrival before taking possession of rooms, from the hostess of Riad.

During the stay, any consumption in the riad: catering- drink- and any other benefit is payable at the time of the transaction.

Cancellation Condition

* No confirmation will be taken into consideration without a deposit of 30% of the stay charged to the Credit Card before the date of arrival; the difference will be made by credit card or cash upon arrival.

* Payments accepted by: Visa, MasterCard, Cash.

* Check in: 2 pm or by arrangement / check-out: at noon.

* Cancellation charges:

1 – If the reservation is canceled, the deposit will not be returned.

2 – If the reservation is canceled:

– 14 days before arrival: 50% will be charged to the credit card.

07 days before arrival: the total amount will be charged to the credit card.

You have questions ?

53, Rue Dar El bacha Bab Doukkala
40030 Marrakesh Medina – Morocco
Tél : +212 524 441 897
Fax : +212 524 444 945
email : contact@palaisdonab.com